REMOVING YOUR RECURRING GIVING SCHEDULE FROM OUR OLD GIVING PLATFORM


WHY? WE HAVE A NEW GIVING PLATFORM!

In an effort to make your giving experience as easy and simple as possible, we've updated to a unified giving platform that's seamless across both our website and our “COMING SOON” mobile app. Want to hear more good news? This new platform allows even more of your gift to reach the church due to lower processing fees!

REMINDER: If you give ONE-TIME gifts OR If this is your FIRST-TIME giving at DCC please use our GIVE page



If you give on a RECURRING SCHEDULE please remove your previous schedule on the old platform by following the simple steps below:

  1. REMINDER: Please setup your NEW recurring giving schedule using the simple form on the GIVE page.

  2. You will now need to remove your old recurring giving plan by accessing the old platform. Start by logging into your FellowshipOne account here. Once logged in, you should see a page similar to the image below.

F1_giving_start.jpg
 

3. Click on ‘Your Giving’ to see the Giving page, and view the "Schedules" tab (as shown below).

InkedF1_giving_schedules.jpg
 

4. Click on any active schedule name listed on the ‘Schedules’ tab. The schedule detail will be displayed (as shown below). In the bottom left hand corner click the "Delete this schedule" link (next to the red X).

InkedF1_giving_delete_schedule.jpg
 

5. That's it! You have successfully switched your giving to our new platform. We thank you for partnering with Dulles Community Church in being #ForDulles.

Any Questions or Concerns? If you run into any issues or concerns, please do not hesitate to contact our team at office@dulleschurch.org.

Thank you! Your giving makes a difference!